Refund Policy

Refund Policy Details:

If you receive any defective data in a report, you are required to send us proof of the defective data. If you wish to request a refund, you must contact us at refund@trueautoinsight.com. trueautoinsight.com will return your payment within 1–2 working days. If the data is correct, there will be no option for a refund. You can contact us anytime via email or live chat support. We are available 24/7 via live chat support, and we prefer that you contact us through live chat for faster resolution of your queries.

Grounds for Refund:

• Inaccurate or incomplete information in the report.
• Technical issues or errors preventing access to the report.

Refunds will not be granted for dissatisfaction with the information contained in the report if it aligns with the data presented at the time of purchase.

Money-Back Guarantee:

We stand by the accuracy and quality of our reports. As part of our commitment to customer satisfaction, all our services come with a 100% money-back guarantee. If the report does not meet our quality standards, you are entitled to a full or partial refund.

NOTE:

If you believe your refund request is valid, please complete the form below with the necessary details or email the following information to info@trueautoinsight.com:

Email Subject: Refund Request

• Your Email
• Vehicle VIN Number
• Reason for Refund
• Your First Name
• Your Last Name
• Date of Purchase
• Payment Method
• PayPal Invoice NO #